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As you’re working to grow your security alarm business, you have likely focused on increasing the number of your customers, but what about increasing the value of each customer you already have. Focusing on your existing customer base has an added benefit- not only does increasing customer value potentially add to your monthly RMR, the […]
Previously, we talked about the importance of succession planning and uncovered some missteps many business owners make that you can avoid. Now let’s take a look at what you can do to be successful. One of the biggest causes of failure in a succession plan is unmet expectations. At best, when a plan has a different […]
In a recent blog about succession planning, we asked that you share your stories with us.
Offering video will help differentiate your company from the dealer who is not keeping up with advancing technologies.
As more and more millennials earn leadership roles within their companies, it has never been more important to know and understand how they work and operate so you can understand their unique lifestyle.
Perhaps you’ve been thinking about selling some of your accounts to free up cash to achieve your growth objectives or pay down your debt; or you may even be ready to make a complete exit.
Attrition might be a fact of life, but that doesn’t mean you should ignore it. Here are a few strategies that can help reduce your attrition.
Do you know the difference between gross and net attrition rates?
Does your attrition rate meet industry standards?
Potential buyers evaluate a number of factors to determine the value of your accounts.